Responsible Gaming
Play in Moderation, Stop in Time, Stay in Control
Gambling should be entertaining, but it is important to be aware that it also carries risks if you lose control of your gambling or develop unhealthy gambling behaviour.
If gambling begins to affect your life in a negative way, or if it causes anxiety, stress or financial difficulties, it is important to reflect on your gambling habits and consider whether they are affecting your everyday life and wellbeing.
An unhealthy relationship with gambling can also lead to financial problems. Intense gambling over a short period can lead to debt and can affect not only you, but also your family and those around you.
Being aware of the risks associated with gambling is an important part of gambling responsibly. By paying attention to early warning signs and seeking support in time, you can reduce the risk of negative consequences. We want our players to play safely and make well-considered decisions.
We encourage responsible gaming habits and are here to help if you need support or guidance. On this page, you will find an overview of the tools and information available to help you stay in control.
If gambling begins to affect your life in a negative way, or if it causes anxiety, stress or financial difficulties, it is important to reflect on your gambling habits and consider whether they are affecting your everyday life and wellbeing.
An unhealthy relationship with gambling can also lead to financial problems. Intense gambling over a short period can lead to debt and can affect not only you, but also your family and those around you.
Being aware of the risks associated with gambling is an important part of gambling responsibly. By paying attention to early warning signs and seeking support in time, you can reduce the risk of negative consequences. We want our players to play safely and make well-considered decisions.
We encourage responsible gaming habits and are here to help if you need support or guidance. On this page, you will find an overview of the tools and information available to help you stay in control.
Manage your deposit limit
To help you stay in control of your gambling spend, a default deposit limit of EUR 200 per week applies to your account, in line with Belgian legal requirements. This limit applies per website.
You can choose to set a lower personal deposit limit in the Responsible Gaming area of My Account or by contacting Customer Service. Requests to lower your deposit limit take effect immediately.
If you wish to request an increase above the default EUR 200 weekly limit, you may do so through the relevant account settings or by contacting Customer Service. Such a request is not applied immediately. It is subject to the applicable Belgian process and a 72-hour waiting period / cooling-off period will be applied if your request is authorised by the Belgian regulator.
If you need assistance or guidance, please contact our Customer Service Team at support-en@betssonsports.be, +32 (0) 2 886 00 41 or via Live Chat.
You can choose to set a lower personal deposit limit in the Responsible Gaming area of My Account or by contacting Customer Service. Requests to lower your deposit limit take effect immediately.
If you wish to request an increase above the default EUR 200 weekly limit, you may do so through the relevant account settings or by contacting Customer Service. Such a request is not applied immediately. It is subject to the applicable Belgian process and a 72-hour waiting period / cooling-off period will be applied if your request is authorised by the Belgian regulator.
If you need assistance or guidance, please contact our Customer Service Team at support-en@betssonsports.be, +32 (0) 2 886 00 41 or via Live Chat.
Need a break from gambling?
Sometimes taking a break is the right choice. If you feel you need time away from gambling, you can choose to self-exclude for fixed periods ranging from 24h to 3 months.
During your selected self-exclusion period, you will not be able to use our gambling services. You may still log in to your account only to withdraw any remaining balance, where applicable.
If you are considering a broader exclusion, you may also request a voluntary access ban directly from the Belgian Gaming Commission through the Excluded Persons Information System (EPIS). An EPIS exclusion blocks access to Belgian casinos, gaming arcades, betting shops and licensed online gambling offerings.
During your selected self-exclusion period, you will not be able to use our gambling services. You may still log in to your account only to withdraw any remaining balance, where applicable.
If you are considering a broader exclusion, you may also request a voluntary access ban directly from the Belgian Gaming Commission through the Excluded Persons Information System (EPIS). An EPIS exclusion blocks access to Belgian casinos, gaming arcades, betting shops and licensed online gambling offerings.
Self-assessment test
If you are concerned about your gambling activities or if you suspect that you may be developing a gambling problem, please try our Self-Assessment Test. The results will help you understand your gambling habits and assist you in addressing any potential gambling issues. If you are concerned about your test result, consider activating a self-exclusion on your account or contact our Customer Service to receive further help and advice.
Protecting the underage
It is illegal for anyone under the age of 21 to gamble in Belgium, including online.
If you, as an adult, share your computer or device with people who are underage, always take the necessary precautions to protect your username, password and payment details from being used by anyone else, especially an underage. You should always log out after playing, avoid saving passwords on shared devices and make sure underage cannot access your account.
There is also software that can help you restrict access to gambling websites, for example NetNanny.
If you suspect that someone under the age of 21 is using our platform, please contact Customer Service immediately.
If you, as an adult, share your computer or device with people who are underage, always take the necessary precautions to protect your username, password and payment details from being used by anyone else, especially an underage. You should always log out after playing, avoid saving passwords on shared devices and make sure underage cannot access your account.
There is also software that can help you restrict access to gambling websites, for example NetNanny.
If you suspect that someone under the age of 21 is using our platform, please contact Customer Service immediately.
Worried about your friends or want to be blocked without having an account?
If you are worried that a close friend or family member has a gambling problem, you may contact Customer Service for guidance.
You may also contact the Belgian Gaming Commission directly. In Belgium, an interested third party can request an access ban for a person with a gambling problem, subject to the applicable process and conditions set by the Belgian Gaming Commission.
Likewise, if you are worried about yourself and want to block yourself from gambling more broadly in Belgium, you can apply directly to the Belgian Gaming Commission for a voluntary EPIS exclusion.
You may also contact the Belgian Gaming Commission directly. In Belgium, an interested third party can request an access ban for a person with a gambling problem, subject to the applicable process and conditions set by the Belgian Gaming Commission.
Likewise, if you are worried about yourself and want to block yourself from gambling more broadly in Belgium, you can apply directly to the Belgian Gaming Commission for a voluntary EPIS exclusion.
Independent organisations
Here you will find contact information of organisations that can help gamblers, people with a gambling addiction, and their family and friends.
- Stopoptijd (NL)
- Arrêtez-vous à temps (FR)
- Play Safe (NL | FR)
- Belgian Gaming Commission (EN | NL | FR)
- Clinique du Jeu (NL | FR)
- Gokhulp (NL)
- Reset (NL)
- Always Play Legally (NL | FR)
- Aide en ligne (FR)
- SOS Gambling: 0800 35 777 (24/7 free assistance)
- Télé-accueil: 107 (FR)
- Association de prévention des abus et de protection des joueurs: +32 (0) 2 514 02 08
- Centre de Guidance de Louvain-la-Neuve: +32 (0) 10 47 44 08
- Maison du social de la province de Liège: +32 (0) 4 237 27 40
- Joueurs Anonymes de Liège: +32 (0) 486 18 40 90
- Clinique du Jeu & Autres Addictions Comportementales – CHU Brugmann: +32 (0) 2 477 27 77
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© Betsson 2026
Gambling can be addictive.
Please play responsibly.
Please play responsibly.
© 2026 Sagevas S.A – All rights reserved. SAGEVAS SA is a public limited company with a capital of 2,161,500.00 EUR registered at the Crossroads Bank for Enterprises under the number BE 832 457 166, and whose registered office is located Avenue Louise 209A, 1050 Brussels, and licensed by the Belgian Gaming Commission under the numbers FA+ 116764/ F1+ 116764.
Betsson, in adherence with Belgian regulations, does not allow players aged under 21.