1. Introduction
Welcome to Betsson. We want you to enjoy the time you spend here. As this is an online sports betting website, there are a number of laws and regulations that regulate our activities. These rules are explained as clearly as possible in these terms and conditions ('the Rules').
Thank you for taking the time to learn about the Betsson Rules. This is how we let you know what you can and can’t do on Betsson, how we will use your personal information and how we manage the Site.
If you still have any questions after reading them, please get in touch.
2. The Basics
The Rules are a binding agreement between us and by clicking that you accept the Rules when creating your account and/or using the Site and/or accepting any winnings you agree that you have read and accepted the Rules and any amendments thereto. If you do not agree with the Rules, you should not register or continue to use the Site. Everything changes and we may change these Rules at any time. Where we do so in a material way, we will inform you in advance of the new Rules, and we will require your consent in order for such changes to be applicable to you.
3. Definitions
You will see the following terms used throughout the Rules:
"Betting" means the online Betting services available on the Website and the App.
"Betsson Group" means those companies forming part of the same group of companies as Betsson and ultimately owned and/or controlled by Betsson AB, a limited liability company incorporated under the laws of Sweden, with company registration number 556090-4251 and with its registered office at Regeringsgatan 28, SE-111 53 Stockholm, Sweden.
"BGC" means the Belgian Gaming Commission, the supervisory body and decision-making body for games of chance under Belgian laws.
"Rules" are these terms, conditions and rules which you agree to when using the Site.
"Site" www.betssonsports.be, and including, if applicable, any mobile and mobile application version thereof.
"We", "us", "our" means Sagevas S.A., a company registered in Belgium, under number BE832457166. The registered office is at Avenue Louise 209A bt6, 1050 Brussels, Belgium and, where applicable, Sagevas S.A. acting on behalf of Betsson Group. Sagevas S.A. forms part of Betsson Group.
"You" means the person using the Site.
"Your" has its usual meaning in relation to You.
"Your Account" is your personal betting account on the Site.
4. Licences
4.1 We are licensed and regulated in Belgium by the BGC under license numbers FA116764 and FA+116764, both granted by the BGC.
4.2 Betsson is a member of the Belgian Association of Gaming Operators (BAGO) (https://bago.be/fr/).
5. Who Can Bet
To use the Betting services on the Site, you must be:
- over 21 years of age;
- an individual. You cannot be a company or other legal entity;
- using the Betting services for yourself and in a non-professional capacity or on behalf of someone else;
- legally allowed to use the Betting services on the Site;
- Belgian resident;
- not banned from participating.
6. How You Can Bet
6.1 Register
6.1.1 Click on the "Create Account" button.
6.1.2 Accurately complete the registration form including:
- Your full name;
- Your current address;
- Your valid e-mail address;
- Your nationality;
- Your national registration number, BIS number or passport number (depending on Your nationality)
- Your current country of residence;
- Your mobile number;
- Your date of birth;
- Your gender;
- Password.
6.1.4 As an alternative to manual registration, you may register using the itsme® digital identification service. If you choose this option, you will be redirected to an external identification page operated through our identity verification provider. Once your identity has been confirmed, you will be redirected back to our registration form, where certain registration details may already be pre-filled based on the information received through the itsme® service. You remain responsible for checking that all information is complete, accurate and up to date before creating your Account. We may also ask you to provide any additional information or confirmations required for regulatory or compliance purposes before your registration is completed or before your Account can be used.
6.1.5 You can now log-in using your registered log-in details.
6.2 Pay
When you are ready to bet, you need to deposit money into Your Account. You do this by:
- Clicking on "Deposit" on the Site;
- Selecting Your payment method;
- Completing the information required for that payment method;
- Confirming that information is accurate by clicking on "Deposit".
6.3.1 We request proof of age and perform checks in order to verify information provided by you in connection therewith. If you are found to be under 21, we will return deposits and void winnings and take steps necessary to prevent you making further use of the Site.
6.4 Other forms of verification
We are under a strict duty as a gambling operator, in accordance with various laws and regulations, to ensure that you are who you claim to be and that the funds that you use to place bets are your funds and are earned legitimately. We may therefore perform third party searches against your name, compare the personal information you have provided or we otherwise hold against other databases and make such enquiries and request such information and documents as we require to validate your account and the funds being used to place bets in that account. Failure to provide any information asked of you to enable us to comply with our obligations under such laws and regulations (or providing incorrect information) will result in your account being restricted or closed and/or you being reported to the relevant regulatory body (including, without any further notice to you, criminal and serious crime monitoring/reporting agencies).
6.5 Place Bets
6.5.1. We offer a range of sports betting markets on the Site. To place a bet, go to the sportsbook section, choose the sport, event and market you want to bet on, select your odds, enter your stake and confirm your bet.
6.5.2 You must always use the Betting services on the Site in line with these Rules and any special Rules that apply to Betting offered on the Site:
- Sports Betting
- Horse Racing
6.6.1 We do not accept cancellations of bets or stakes once placed, except in exceptional circumstances which are solely at our discretion.
6.6.2 If any Betting service, event, market, or related transaction remains incomplete, unavailable or unresolved due to technical errors, system malfunction, interruption, closure of Your Account, or any other similar reason, we may cancel, void or otherwise close the relevant transaction or process it in accordance with these Rules. Where appropriate, the relevant stake may be returned to Your Account.
6.6.3 We do not issue refunds except where these Rules which are solely at our discretion.
7. General Rules for You
7.1 You must register and place bets on your own behalf only and not on behalf of anyone else.
7.2 You must keep Your login details (Name, Password or other credentials) secure and not share them with anyone. If you share them, even unintentionally, you are responsible for any abuse or misuse of your account. We accept no liability for monies or information lost due to unauthorised use of Your Account arising from improper use of Your login details. It is Your responsibility to ensure that You keep Your details confidential and it is your responsibility to secure any linked email address, personal computer or other device on which Your account is accessible. You are fully responsible for any misuse of Your login details or devices. If You are concerned that Your credentials have been disclosed to a third party, You should notify Us immediately so that We may provide You with a new password. Unless caused by any negligence on Our part, any unauthorized use of Your login details and any unauthorized use of Your account are Your sole responsibility and will be deemed as Your own use.
7.3 You must keep Your registration information and account details up to date at all times.
7.4 If you realise that the information provided at registration or on your account is incorrect, you must tell us immediately or immediately amend your information.
7.5 It is your responsibility to know if your activity on the Site is legal in the country or territory from which you are placing bets and to be aware of your legal duties, restrictions and rights applicable to transactions associated with online gambling.
7.6 You are only allowed one account on this Site. If you have more than one account, you must immediately tell us.
7.7 Where permitted by applicable law and offered by us, promotions, rewards, prizes or similar arrangements may be subject to specific Rules, eligibility criteria and participation limits, in particular a limitation of participation based on one player account per household, address, device, payment method, IP address or other shared identifiers. You must not use another person’s account or allow your account to be used by another person, to circumvent those Rules, eligibility criteria or participation limits. Where permitted by applicable law and offered by us, we may refuse participation in, amend, suspend, withdraw, cancel or settle any promotion, reward, prize or similar arrangement where required for legal, regulatory, technical, operational, supplier, integrity, AML, safer gambling or fraud-prevention reasons. We may also withhold, reverse or cancel any entry, reward, prize, benefit or related winnings obtained through fraud, misuse, collusion, technical error, duplicate accounts, use of third-party payment methods, masking of IP address, use of VPN, manipulation of software, exploitation of loopholes, or breach of these Rules or the applicable terms.
7.8 You may place bets on the Site, as long as you have enough money on your account.
7.9 Your account is not a bank account, it is not possible to transfer or receive funds from one account to another, and it is not allowed to transfer, sell or buy accounts.
7.10 You agree that we can check that you are who you claim to be. You agree to give us all documents we request to prove your registration information and payment details, such as (by way of example only) a copy of your passport, utility bills, bank statements, or any other documents evidencing your source of funds as may be necessary.
7.11 You cannot use any technical error or vulnerability to your advantage. We will be entitled to cancel and reclaim all winnings gained in this manner.
7.12 You will not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your (or third party) use of the Site. You shall not use any software assisted methods or techniques or hardware devices in aid of your use of the Betting services on the Site.
7.13 You agree that we may also share your information with other people or businesses, in line with our Privacy Policy, in order to carry out our business and deliver the Site to you.
7.14 You agree that all deposits/withdrawals made to/from your account are effected to/from bank account/s, debit card/s or any other payment options available, which belong solely to you and are in your name and that you are not depositing funds originating from any criminal, fraudulent or other unauthorised means or activities.
7.15 You are responsible for reviewing the policies and Rules of the relevant payment service provider or financial institution before carrying out a transaction, and for keeping records of your transactions for your own financial administration.
8. What We Can Do
8.1 We can refuse to open an account for any reason.
8.2 We can suspend or close Your Account for missing documentation requested by applicable laws, for any breach or suspected breach of these Rules or other valid reason. Upon closure of Your Account, the available balance in Your Account will be paid to you in a timely manner and no longer than 5 working days, unless there is a reason for such funds to be withheld (e.g. missing identification documents).
8.3 Whilst we understand that mistakes and typos happen, if we find the information given at the time of registration to be incorrect, this gives us the right to close Your Account and cancel any winnings. Likewise, if you fail to pass any personal identification verification procedures, we may also close Your Account and cancel any winnings.
8.4 If you try to open any other account, on top of your first account, we will block or close the new account. We may also block or close your first account. If we leave your first account open your remaining deposits from any other accounts, if any, will be transferred to your first account. We will deduct a reasonable administrative fee of 10% (minimum EUR 30 or currency equivalent) for every other account opened. We may also deduct further fees under these Rules.
8.5 We may share your personal and payment information with other people or businesses, in line with our Privacy Policy, to check that you are who you say you are and for any verification procedures that we require or upon any authority request.
8.6 We do not give credit. Any balance on Your Account will not bear interest, as we are not a credit institution and your account is not a bank account. We are not a financial institution.
8.7 You may use the Site only for your personal, non-commercial and non-professional entertainment. If we determine that you have used the Site in breach of these Terms, including for commercial, professional, fraudulent or abusive purposes, we may take appropriate measures in accordance with these Terms, including restricting or closing Your Account and voiding or adjusting affected transactions where justified.
8.8 We may refuse, terminate or limit any bet or wager for any reason in line with our Rules, policies and applicable regulation.
8.9 We will declare a bet or stake partially or fully void (and / or close Your Account) if we believe that any of the following apply:
- You, or people associated with you may have directly or indirectly influenced the outcome of an event;
- You, or people associated with you may have access to insider knowledge that can influence the outcome of an event;
- You, or people associated with you are engaged in arbitrage or matched betting;
- You and or people associated with you directly or indirectly ignore the Rules;
- The result of an event has been directly or indirectly affected by criminal activity;
- A significant change in odds happened, for example due to a public announcement in relation to an event;
- Bets have been offered, placed and/or accepted that we would not have accepted, due to a technical issue affecting the Site at that point in time or a mistake, misprint and/or anything which is outside our control.
8.11 If we suspect that you are involved in illegal or fraudulent activities relating to your use of the Site (or a third party’s use of the Site) or are in trouble with creditors or are involved in any other behaviour detrimental to the Site, we may freeze or close Your Account and /or cancel stakes.
8.12 All transactions will be monitored and/or reviewed to prevent money laundering according to the relevant anti-money laundering regulations.
9. Payment Rules
9.1 Making deposits
Information about payment methods can be found under both "My Account" and "Deposit" pages of the Site, as well as the Support Portal. The payment methods made available to you, the average processing times and applicable service fees may change.
When choosing a payment method you agree to the terms of that payment method and agree to any charges or service fees that apply on the deposits and withdrawals you make through such payment methods, and that the payment method is valid and that the payment account or card belongs to you and you have the right to use the payment method.
It is unlawful to deposit money which has been obtained illegally.
The minimum deposit amount is €10.
We only accept payments made in EUR.
When payment is made using a bank card, we will request a copy of that bank card (front and back). Please ensure that your name is visible as well as only the first 6 digits and the last 4 digits of the card are visible and that the CVV/CVV2 number on the back of the card is also not visible. The bank card you use must be in your name. Playing with a professional card or the use of a credit card is strictly prohibited.
We identify all customers before an account is opened.
Verification of the identity (against payment method) will be completed after account opening.
9.2 Payouts
When the outcome of a bet is determined, or when we confirm the result of an event, any winnings will be made available to you on Your Account.
If we mistakenly credit Your Account with winnings that do not belong to you for any reason, these will be taken back from Your Account. If you have withdrawn these winnings before we become aware of this error, you must immediately inform us and will be required to pay this back. If you do not, we will take all legal action available to us to recover this debt.
9.3 Withdrawals
You may withdraw any amount up to the withdrawable balance in Your Account by issuing a valid notice of withdrawal. Notices for withdrawals must be made on the Site only.
If you want to withdraw all your funds, you must first cancel any outstanding stakes.
You agree that funds in Your Account must only be used to place bets on the Site. Before requesting a withdrawal, the full amount of any deposit must be played through at least once, meaning that 100% of the deposited amount must be wagered. If you request a withdrawal before this requirement has been met, we may require you to complete the remaining turnover of the relevant deposit amount before processing the withdrawal and/or charge a fee on the withdrawal requested, in line with our internal security processes and procedures. We can reject a withdrawal request if we suspect that funds are being withdrawn for any fraudulent or money laundering reasons.
We may require identity verification before processing a withdrawal in accordance with applicable AML/KYC requirements. We may also require verification that any payment method used, including bank accounts, is held in your name. We may also carry out phone verification, face verification or other such verification as is required to ensure that you are who you say you are.
Where withdrawal is to be made using a bank card, we may request a copy of that bank card (front and back). Please ensure that only the first 6 digits and the last 4 digits of the card are visible and that the CVV/CVV2 number on the back of the card is also not visible. The bank card you use must be in your name and cannot be in the name of another person.
You may only withdraw the maximum amount of Euro 50,000 (or the equivalent in Your Account currency) in any twenty-four hour period unless a larger amount has been agreed by us.
All withdrawals must be done through the same payment method chosen by you when placing a deposit, unless we decide otherwise or are unable to do so. If you deposit using a number of payment methods, we reserve the right to split your withdrawal across such payment methods and process each part through the respective payment method at our discretion and in accordance with anti-money laundering policies and regulation.
We may request that you redirect your withdrawal or cancel it or request that it is redirected to a different method of withdrawal in accordance with anti-money laundering policies and/or regulation.
Cancellation of a withdrawal (whether this was made by you or us) does not entitle you to any compensation should you choose to bet with the funds in Your Account before any withdrawal is completed.
We reserve the right to charge a reasonable administrative fee in the event that you proceed with more than 25 approved withdrawals/payout requests during one (1) calendar month. The reasonable administrative fee shall be 2% of the transaction value but no less than EUR 5 or currency equivalent. It shall be charged on each withdrawal following the 25th withdrawal within each given month.
More information about withdrawal methods is available under the "Withdrawal" pages of the Site. The methods made available to you, the average processing times and applicable service fees may change.
9.4 Chargebacks
If a chargeback on a card or depositing method you have used is requested by the payment method provider, we may take the following steps:
- We may block Your Account;
- We may take any such action as we are entitled to by law;
- A chargeback notice may be issued and sent to you, using your registration details;
- We will use the same payment method as chosen by you when placing a deposit in order to issue the chargeback.
The balance of Your Account may turn negative in cases of chargeback.
10. Closing Your Account
10.1 You can close Your Account at any time, by contacting customer support department.
10.2 This is what happens when you close Your Account with us:10.2 This is what happens when you close Your Account with us:
- You must contact Support and specifically request the closure of Your Account.
- We will within 5 days of closing the account, transfer all funds from Your Account (less any relevant withdrawal fees) to bank account(s), debit card or other payment option (excluding cash) belonging solely to you and in your name. In cases where the deposit method used on your account does not support withdrawals or option for a manual payout, our Support will contact you for further information to be able to issue the payment.
If you are unable to access Your Account, including where your access is blocked due to an National Self-Exclusion Register (EPIS) exclusion, you may request the withdrawal of any remaining funds by contacting customer support department.
10.4 If you are closing Your Account because you have a problem with gambling addiction please refer to our responsible gaming page.
11. Responsible Gaming
11.1 Gambling can be addictive. If you need some help to overcome such addiction, kindly follow this link which will redirect you to our responsible gaming page on the Site. We provide a suite of tools including Deposit limits and Self-exclusion in order to help you better control your betting activity.
11.2 Limits
You may impose limits on Your Account. These limits are:
11.2.1 Deposit Limit
Your deposit limit is the maximum total amount you can deposit into Your Account over a weekly period.
By default, your weekly deposit limit is set at €200, in line with Belgian law.
You may request to increase your weekly deposit limit at any time. If you do, we will notify the BGC, which will check with the National Bank of Belgium whether you are registered as being in default of payment (CCP register). Your request to increase the limit above €200 will only be approved if you are not listed in the CCP register. If approved, the increase will take effect 72 hours after your request is submitted. The BGC will carry out regular checks with the National Bank of Belgium. If you are later listed in the CCP register, your limit will be reset to €200 and we will inform you. You may reduce your deposit limit at any time. Any decrease will take effect immediately.
11.3 Self-Exclusion
11.3.1 You may choose to completely exclude yourself from using the Betting services on our Site. To do so you must log in and go to the Self Exclusion page. You stipulate the period for which you wish to be self-excluded and your account will automatically be reactivated thereafter.
If you are considering permanent self-exclusion, you may wish to request an access ban from the BGC. with the National Self-Exclusion Register. In such case, you will then automatically be denied access to the Services and also all casinos (physical and online), slot machine arcades (physical and online) and betting shops (physical and online).
11.3.2 You will not be able to open any account with the Site should you opt for self-exclusion. You will also forfeit any entry or participation in any promotion, reward, prize draw, competition or similar arrangement which you entered into before the start of the self-exclusion period, where such arrangement is permitted under applicable law. Lastly, you will not be receiving any messages from us until your self-exclusion period expires. This is to prevent gambling being promoted to you in a time where you have taken some time to assess your gambling behaviour.
12. How to Complain
12.1 Our aim is to give the best customer experience in the industry, therefore we hope that you should have no complaints. However, if You have any complaints about the Service(s), please contact the customer support department in the first instance. If your complaint is not resolved by the support team you can escalate your complaint by emailing csmanagement@betsson.com. We will endeavour to supply a final answer within 10 days of receipt of your communication. Where the nature of the inquiry is such that more time is necessary to complete it, such period may be extended by a further ten days, You shall be informed within the first ten days from the date of receipt of the complaint, should this period need to be extended.
12.2 In order for us to deal with your complaint quickly and efficiently, please provide us with clear information about your identity as well as all relevant details giving rise to the issue. We will use best efforts to promptly resolve a reported matter and reach an amicable settlement.
12.3 Any claim you might have regarding any transaction must be made within six months after the transaction, payment and/or settlement took place/should have taken place; otherwise we will not consider the claim. Once a claim is received, we will review any queried or disputed transactions and let you know the outcome. Our decision on this is final, in simple terms, what we say goes.
12.4 If you are not satisfied with our response, you may escalate your complaint to the Consumer Mediation Service (Ombudsman).
13. When Talking to Us
13.1 When you contact us, you will not make statements which:
- Are sexually explicit or grossly offensive;
- Use derogatory terms and/or incites hatred;
- Are abusive, defamatory or otherwise harasses, threatens or causes distress or inconvenience to our support agents.
14. When Talking to Each Other
14.1 We may provide you with a chat facility to talk to other players. When contacting each other, you shall not make statements or transmit content which:
- Are sexually explicit or grossly offensive;
- Uses derogatory terms and/or incites hatred;
- Encourages or facilitates antisocial behaviour;
- Encourages or facilitates any illegal activities;
- Harasses, threatens or causes distress or inconvenience to other players;
- Influences other player’s actions through intimidation or abuse;
- Disrupts the normal flow of dialogue, make statements that are abusive, defamatory, harassing or insulting to users of the Site;
- Advertise, promote or otherwise relate to any other online entities including forums;
- Is about the Site, or any other Internet site(s) connected to the Site and is untrue and/or malicious and/or damaging to the Site.
14.3 Any suspicious chats will be reported to the relevant authority
14.4 We review all chats and keep a log and record of all statements. Your use of the chat facility should be for recreational and socialising purposes only.
14.5 If you breach any of the provisions relating to the chat facility, we may remove the chat room or immediately close Your Account. If we do, we shall refund any funds which may be in Your Account over and above any amount which may be owed to us (if any).
14.6 We will not be liable if damage arises out of such chat functionality. You agree to compensate us against any damage arising out of your illegal, unlawful or inappropriate conduct or arise out of violation of these chat Rules.
15. Privacy Policy
You can read our Privacy Statement here. You should be aware that by acceptance of the Rules includes full acceptance of the terms of our Privacy Statement. We therefore ask that you read the Privacy Statement carefully. You should be aware that by acceptance of the Rules includes full acceptance of the terms of our Privacy Statement. We therefore ask that you read the Privacy Statement carefully.
16. Your Liability to Us
16.1 You enter the Site and use the Betting services at your own risk. The Site and the Betting services are provided ‘as is’. The only promises we make in relation to the Site are detailed in these Rules. We do not warrant (in simple language, we do not legally promise) that:
- The software or the Site is fit for purpose and free from errors;
- The Site and/or Betting services will be accessible without interruptions.
16.3 You hereby agree to fully indemnify us (in simple language, compensate us for any loss) and directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Site or the Betting services. If you don’t agree to this, you should not use the Site.
17. Collusion, Cheating, Fraud and Criminal Activity
17.1 The following activities are not permitted and constitute a material breach of these Rules:
17.1.1 Colluding with third parties;
17.1.2 Using unfair advantage or influence (commonly known as cheating), including the exploitation of a fault, loophole or error in our software, the use of automated players (sometimes known as 'bots');
17.1.3 Undertaking fraudulent or illegal activities, including but not limited to the use of a stolen, cloned or otherwise unauthorised bank card, as a source of funds;
17.1.4 Taking part in any criminal activities including, but not limited to, money laundering;
17.1.5 Transferring of funds from one player account to another; and/or
17.1.6 Conducting account fraud, use of more than one account, manipulation of our software or Site, exploitation of loopholes or other technical forms of abuse or other behaviour which amounts to deliberate cheating.
17.2 We will take all reasonable steps to prevent such activities, detect them and ensure that the relevant players are dealt with appropriately. We may report knowledge or suspicion of an offence to the relevant authorities, we may suspend or close Your Account, confiscate your winnings and, in certain cases, in fulfilment of our regulatory and legal obligations, block access to all funds until we are directed on how to proceed by the authorities. We will not be liable for any loss or damage which you or any other player may incur as a result of any of the behaviour outlined in this section and any action we take in respect of the same will be at our sole discretion.
17.3 If you suspect a person is colluding, cheating or undertaking a fraudulent activity, please report it to us by contacting customer support department.
17.4 We reserve the right to inform relevant authorities, other betting or gambling operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity, and you agree to cooperate fully with us to investigate any such activity, Or with gambling operators, other online service providers and banks, credit card companies, electronic payment providers or other financial institutions of your identity and of any suspected unlawful, fraudulent or improper activity, and you agree to cooperate fully with us to investigate any such activity.
18. Other Prohibited Activities
18.1 You should not use the Site for any purpose which is considered to be defamatory, abusive, obscene, racist, sexist, discriminatory, or offensive. You must not use any abusive or aggressive language or images; swear, threaten, harass or abuse any other person, including other users, or behave in such a manner towards any of our staff used to provide the Site or Betting services.
18.2 You shall not corrupt the Site, flood the Site with information with the intention of causing the Site to not function, nor use any features which may affect the function of the Site in any way for example (but not limited to) releasing or propagating viruses, worms, logic bombs or similar. Any multiple submissions or spam are strictly prohibited. You must not interfere or tamper with, remove or otherwise alter in any way, any information in any form which is included on the Site.
18.3 You shall use the Site for personal entertainment only and shall not be allowed to reproduce the Site or any part of it in any form whatsoever without our express consent.
18.4 You must not attempt to gain unauthorised access to the Site, the servers on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or similar. We will report any breach of this provision to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
18.5 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on such Site, or on any Site linked to the Site.
18.6 It is prohibited to sell, transfer and/or acquire accounts from other persons.
19. Anti-Money Laundering Reporting
19.1 As a betting operator we need to comply with the Prevention of Money Laundering Act and any associated Regulations. We shall check all transactions and report any suspicious transactions to the relevant competent authorities in Belgium
19.2 If you become aware of any suspicious activity relating to relating to any bets, betting markets or other activity on the Site, you must report this to us immediately by contacting customer support department.
19.3 We may suspend, block or close Your Account and withhold funds, in accordance with Belgian Anti-Money Laundering Law.
20. Breaches, Penalties and Termination
20.1 If we suspect that you have breached these Rules, we may refuse to open, suspend or close Your Account. In such cases, we may also withhold any money in Your Account and set off any money or damages due to us against the money in Your Account.
20.2 We also have the right to freeze or terminate Your Account or cancel any stakes if:
- We suspect that you are engaged in illegal or fraudulent activities, including but not limited to those set out in sections 17, 18 and 19 above; and/or
- You are having problems with creditors or otherwise which are detrimental to our business.
21. Intellectual Property
21.1 Betsson is the sole owner of the trademark 'Betsson' and the 'Betsson' logo. Any unauthorised use of the 'Betsson' trademark and the 'Betsson' logo may result in prosecution.
21.2 www.betssonsports.be or any other subdomains is our uniform resource locator and no unauthorised use may be made of this URL on any other Site or digital platform without Betsson’s prior written consent. Links to the Site and any of the pages therein may not be included in any other Site without Betsson’s prior written consent.
21.3 Betsson is the owner or the rightful licensee of the rights to the technology, software and business systems used within the Site.
21.4 The contents and structure of the Site pages are subject to copyright © and database right in the name of Betsson Services Limited. All rights reserved. The copyright in this Site including all text, graphics, code, files and links belongs to Betsson and the Site may not be reproduced, transmitted or stored in whole or in part without Betsson’s written consent. Your registration and use of the Site does not confer any rights whatsoever to the intellectual property contained in the Site.
21.5 You agree not to use any automatic or manual device to monitor our web pages or any content therein. Any unauthorised use or reproduction may be prosecuted.
22. Severability
If any provision of these Rules is held to be illegal or unenforceable, such provision shall be severed from these Rules and all other provisions shall remain in force unaffected by such severance.
23. Entire Agreement and Admissibility
23.1 The Rules are the entire agreement between us with respect to this Site and, except in the case of fraud, overrule all prior communication and proposals, whether electronic, oral or written, between us.
23.2 A printed version of these Rules and any notice given in electronic form shall be admissible in judicial or administrative proceedings.
24. Assignment
We can assign or transfer this agreement. You cannot assign or transfer this agreement.
25. Applicable Law, Jurisdiction and Language
25.1 These Rules are governed by the Laws of Belgium and the parties agree to be subject to the jurisdiction of the Belgian courts. Any dispute shall be submitted exclusively to the courts of Liège.
25.2 These Rules are published in a number of languages. It is only the French version that forms the legal basis of the relationship between us but all versions reflect the same principles. Translations into other languages are made as a service and in good faith, in the event of any discrepancy between a French version and a translation, the French version shall prevail.
- Introduction
- The Basics
- Definitions
- Licences
- Who Can Bet
- How You Can Bet
- General Rules for You
- What We Can Do
- Payment Rules
- Closing Your Account
- Responsible Gaming
- How to Complain
- When Talking to Us
- When Talking to Each Other
- Privacy Policy
- Your Liability to Us
- Collusion, Cheating, Fraud and Criminal Activity
- Other Prohibited Activities
- Anti-Money Laundering Reporting
- Breaches, Penalties and Termination
- Intellectual Property
- Severability
- Entire Agreement and Admissibility
- Assignment
- Applicable Law, Jurisdiction and Language
Please play responsibly.
© 2026 Sagevas S.A – All rights reserved. SAGEVAS SA is a public limited company with a capital of 2,161,500.00 EUR registered at the Crossroads Bank for Enterprises under the number BE 832 457 166, and whose registered office is located Avenue Louise 209A, 1050 Brussels, and licensed by the Belgian Gaming Commission under the numbers FA+ 116764/ F1+ 116764.
Betsson, in adherence with Belgian regulations, does not allow players aged under 21.